There was obviously a lot of change in management during this time, as the confusion meant they lashed out at their paying tenants. This miscalculation on her part insured late fees to be accrued on our account after that month's statement had been issued and paid for. Because of Hannahs miscalculation on prorated rent and inability to compute simple math, our next month's statement was $200 short. This resulted in hours of back-and-forth phone calls with Hannah’s negligence and confusion.Īfter moving in the later half of that month, we received our statement for the upcoming month. Our ‘new lease’ for the available unit started a few days after the original lease was signed, so we should have received a credit for the prorated rent, not to pay more. I was told by Hannah that we owed an additional couple hundred dollars for move-in costs on top of the amount we already paid. A property assistant by the name of Hannah had been given our issue to deal with. So just days before driving across the country to move, I was now trying to fix the lease, insurance, and billing. She also told me that Matthew had been let go from the company. I received a call two weeks before the move in date from a woman letting us know that unit 213 that we signed the lease for had occupants that were not leaving anytime soon.
We initially toured the facility and applied with Matthew as the property manager in 2019 then signed the move-in cost sheet, lease, and paid the full move-in balance. The management has been sketchy, but recently seem to have somewhat gotten their act together. My roommate and I lived in this complex for 2 years. TLDR: lazy management, sketchy area, overpriced apartments! Your Citra apartment home features the quality you deserve and the convenience you crave.This is a lengthy review but worth the read. Whether youre planning a quiet evening at home or hosting friends/family, Citras apartment homes provide all of the elements necessary for those memorable moments. Lush landscaping and private walking trails provide a tranquil environment each time you arrive home.Įvery open-concept apartment home features gourmet kitchens with modern appliances, hardwood-style flooring, in-unit washer/dryer, large walk-in closets, and a personal patio or balcony. All residents have the opportunity to enjoy the benefits of covered parking. On-site maintenance and management teams are available to provide assistance on a daily basis. Unwind steps from your door in the pleasurable pool and sparkling spa, work up a sweat in the 24-hour fitness center, grill a juicy steak on one of Citras barbeques, or utilize the business center for any last-minute work needs. Imagine waking up each day to community amenities that provide an unparalleled resident experience. Location, community, and luxury living starts here!Ĭitras generous living spaces combine with modern designs, providing residents with a pet-friendly community that captures the essence of refined apartment living. The surrounding West Valley boasts an award-winning school district along with easy access to area highways, freeways, public transportation, the areas top employers, and nearby hiking and biking trails. Whether youre close to home or around town, the areas vibrant entertainment, dining, nightlife, shopping, and recreational activities are all within your reach, with many just a short walk away.
Get ready to call the West Valley your new home and the entire Phoenix metro area your new playground. A complete list of apartment and community features are found within the amenities page. Citras community amenities include exciting perks like a resort-inspired pool and spa, community barbeques, 24-hour fitness center, lush landscaping and private walking trails, and complementary Wi-Fi access in common areas. Delight and decompress knowing your apartment home includes a gourmet kitchen with a complete appliance package, quartz or granite countertops, distinctive wood-style flooring, a full-size washer/dryer, a personal patio or balcony, and so much more. Featuring smart designs and expansive living spaces, this remarkable community boasts pet friendly two-bedroom, two-bathroom apartment homes.Įnjoy a variety of contemporary apartment and community amenities. Welcome to Citra Apartments, where West Valley Phoenix living unites with a hassle-free lifestyle.